Privacy Policy

This Privacy Policy explains how Montelven collects, uses, and shares personal information when you visit montelven.com, make a purchase, contact us, or otherwise use our services.

Information we collect

We may collect contact details, billing and shipping information, order information, account details, device and browser information, IP address, cookies, and information you provide to customer support.

How we use information

We use personal information to process and deliver orders, provide customer support, prevent fraud, maintain and improve the website, comply with legal obligations, and send marketing communications where permitted.

Service providers and sharing

We may share information with Shopify, payment processors, fulfillment and delivery providers, analytics providers, advertising partners, and professional advisers when necessary to operate the store or comply with law. These providers may process information in countries other than your own.

Cookies and advertising

We use cookies and similar technologies to operate the site, remember preferences, understand traffic, and support advertising. Where available, you can manage privacy choices through the cookie banner or the Your Privacy Choices page.

Data retention

We retain personal information only for as long as reasonably necessary for the purposes described above, including legal, accounting, fraud-prevention, and reporting requirements.

Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or obtain a copy of your personal information, and to opt out of certain sharing, targeted advertising, or marketing. We may need to verify your identity before completing a request.

Children

Our services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes

We may update this policy from time to time. The latest version will be posted on this page.

Contact

For privacy questions or requests, email support@montelven.com.

Business Information

Trade name: Montelven

Legal business name: FAKIFY LLC

Website: montelven.com

Customer support: support@montelven.com

Business address: 1200 N Federal Highway, Office 348, Boca Raton, FL 33432, United States